Role Overload and Job Performance among Nurses: Moderating Role of ‎‎Mindfulness ‎

Abstract

Objective: This study aimed This study aimed to examine the impact of role overload on nurses’ job performance and to ‎investigate the moderating role of mindfulness in mitigating its negative effects

Study Design: A quantitative cross-sectional study was conducted.

Place and duration of study: Data were collected through ‎convenience sampling from 310 nurses working in various hospitals. ‎

Material and Methods: A quantitative, cross-sectional research design was employed. Data were collected through ‎convenience sampling from 310 nurses working in various hospitals. Standardized instruments ‎were used, including Reilly’s Role Overload Scale (α = .87), the Mindful Attention Awareness ‎Scale (MAAS) (α = .79), and the Individual Work Performance Questionnaire (IWPQ, version ‎‎1.0) (α = .80). All measures demonstrated satisfactory reliability.

Results: Findings revealed a significant negative relationship between role overload and job performance. ‎Regression analysis indicated that mindfulness was positively associated with improved ‎performance. Furthermore, mindfulness significantly moderated the relationship between role ‎overload and both task and contextual performance. However, its moderating effect on ‎counterproductive work behavior was not significant.

Conclusion: The results suggest that mindfulness acts as a valuable psychological resource that buffers the adverse effects of role overload on performance. The study highlights the importance of integrating mindfulness-based interventions in high-stress work environments to enhance employee well-being, resilience, and overall job performance.

Keywords: Mindfulness, Job Performance, Role Overload, Healthcare Sector, Nurses ‎

https://doi.org/10.37939/jnah.v4i01.235
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